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Good to know

Here you find important information about your stay in our hotel in Soll. For further questions please contact our reception staff, available daily from 7.30 – 21.00 +43 5333 5081 or simply send us an e-mail at servus@derpostwirt.at.

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FAQs

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Methods of payment

We do accept cash payment, Master Card and Visa. Online transactions are also possible, please note that extra charges may occur due to exchange rates.

Cancellation policy

Cancellations are never pleasant –for you or for us.
Therefore, we strongly advise you to purchase travel cancellation insurance on booking.

Cancellation is free of charge up to 30 days prior to arrival.
For cancellations 30 to 15 days prior to arrival, we charge 20% of the booking amount.
For cancellations 14 days or less prior to arrival, no shows and early departures we charge the full booking amount.
Cancellations are only accepted in writing.

Local tax

The local tax of € 2,50 per person / night is added to the room rates mentioned.

Single room supplement

All our double rooms can be booked as single rooms on request. A supplement charge will apply.

Check-in and check out

Check-in: On your arrival day your room is guaranteed from 15.00. Please notify us by phone if you are arriving later than 20.00.
Check-out: On departure day, check-out time is 10.30.
DaySpa use on departure day: It is possible to prolong your stay in the hotel by booking the day spa use at a special rate for our hotel guests.

Wheelchair accessibility in our hotel

Our staff has experience and is trained in dealing with people with disabilities.

Arrival

  • The Postwirt has a wheelchair-accessible parking.
  • The way from the parking to the hotel’s entrance is all asphalted.
  • The nearest bus stop is only 50 metres away.

Public areas

  • The reception is accessible without steps and it also features a lowered desk.
  • Every floor is accessible by lift.
  • Corridors and doors always have enough space for people in wheelchair to move freely.
  • Every public area has a wheelchair-accessible toilet.

Rooms and suites

  • Some of our rooms and suites are barrier-free and accessible without steps.

Wellness area

  • Pool and sauna are accessible without steps.
  • The lowest sauna benches are 40-50cm high.
  • There are wheelchair-accessible showers in the sauna area.

Holiday with your dog at the Postwirt

Dogs are welcome at the Postwirt in most of our rooms. The price is € 23 per dog/night (no food provided). Dogs are not allowed in the hotel restaurant and spa areas. If you wish to have breakfast and dinner with your pet we are happy to arrange a table at the hotel bar. Dogs must be on a leash in all public areas.

Postwirt’s included extras

Equipment for families with young children

We are happy to provide cots, bathrobes and high chairs plus a wide range of classic children’s dishes.

Bathrobes

In your room you will find a bathing bag with bathrobes. Due to unnecessary waste we no longer provide slippers. Please don’t forget to bring your own.

Wilder Kaiser GuestCard

All Postwirt guests will be provided with a Wilder Kaiser GuestCard. See a list of the benefits included!

Recharging station for electric cars

We provide two free charging stations, situated within our private car park.

Recharging E-Bikes

You certainly can recharge your e-bikes in a designated area. Please ask at reception.

Opening hours

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Hotel restaurant

Breakfast: from 7.30 to 10.30
Afternoon snacks: from 14.00 to 16.30 (May to November) and from 14.00 to 17.00 (December to April)
Dinner: from 18.00 to 20.00 (May to November) and 18.30 to 20.30 (December to April)

Wellness area and swimming pools

Indoor pool: daily from 7.00 to 21.00
Outdoor pool: daily from 8.00 to 21.00 (May to November) and 14.00 to 20.00 (December to April)
Infinity Sunset Pool (adults only): daily from 11.00 to 21.00 (May to November) and 14.00 to 20.00 (December to April)
Adults-only-Panorama-Spa: daily from 11.00 to 21.00 Uhr
Fitness centre (adults only): daily from 6.00 to 22.00 Uhr

Postwirt Söll ****
The Bliem Family // Dorf 82
6306 Söll // Austria
VAT no.: ATU74767317
T +43 5333 5081 // servus@derpostwirt.at